(I) Ticket Purchase Method

The Penghu Hop-on Bus service primarily adopts a reservation system.
Passengers must complete ticket purchase and seat reservation no later than 20:00 on the day prior to departure.

Ticket purchase channels:

• Penghu Hop-on Bus Official Website

• 7-ELEVEN ibon Kiosk

• FamilyMart FamiPort

• Klook

• Hemeng E-Commerce Co., Ltd. Penghu Branch

• Trip

(II) Locations for Collecting Physical Tickets

Location 1: Penghu Airport Tourist Service Center

Business Hours:

• April to September: 08:00–20:00

• October to March: 08:00–17:30

Address:
No. 126-5, Aimen Village, Huxi Township, Penghu County
(Right side of Exit 1, 1F Airport Terminal)

Contact Number: 06-922-8115

Location 2: Hemeng E-Commerce Co., Ltd. Penghu Branch

Business Hours: 08:30–12:00 / 13:30–17:00
Address: No. 7, Lane 370, Sanduo Road, Magong City, Penghu County
Contact Number: 0906-315-953

(III) Ticket Validity Period

Physical ticket validity:
April 21, 2025 to June 30, 2026

(I) Seat Reservation Instructions

After completing ticket purchase, please proceed to the Penghu Hop-on Bus official website to reserve seats:
???? https://www.penghufuneasy.com.tw/penghufuneasy/index.php?action=11407booking
 

(II) Operating Routes & Service Days

• Magong North Ring Route: Operates on Mon / Thu / Fri / Sat / Sun
  (No service on Tue / Wed)

• Magong Huxi Route: Operates on Tue / Thu / Sat
  (No service on Mon / Wed / Fri / Sun)

• Magong South Penghu Route: Operates on Mon / Wed / Fri / Sun
  (No service on Tue / Thu / Sat)
   

(III) Boarding Instructions

• Passengers using physical tickets must present their tickets to the driver for verification before boarding.

• Passengers purchasing concession tickets must present relevant identification documents.
   

(IV) Accessible Bus Reservation

To improve accessibility for wheelchair users, seniors, pregnant passengers, and others requiring assistance, an accessible vehicle reservation service is available:

1. Check the “Low-Floor Bus Required” option when using the online seat reservation system.

2. Contact customer service at 0906-315-953 or via the official LINE account and describe your needs.

媽宮．湖西ルート1dayパス
利用期間：2020年7月1日〜2021年6月30日
ご利用情報
1.このチケットをお持ちの場合でも、オンラインで予約する必要がございます。予約Webサイト：https://www.penghufuneasy.com.tw
2.ご乗車の際には、QRコードと紙のチケットの確認にご協力ください。運転手が身元を確認できるようにパスポートまたは身分証明書などをご携帯ください。
3.優待券をご購入のお客様は、購入規定を遵守し、チケット確認の際に必要書類をご提示ください。
4.乗車の前日、当日、翌日に澎湖県バス（私用バスを除く）の無制限で無料乗車できます。
チケット購入のキャンセル
1.チケットの払い戻しをされる場合は、チケットの購入先に連絡し、それぞれの規定にお従いください。
2.返金手数料は、各購入先の規定にお従いください
3.澎湖台湾好行でチケットを購入されたお客様は、公式ウェブサイトにて払い戻しを行ってください。払い戻しの際は15％の払い戻しの払い戻し手数料がかかります。
4.使用期限を過ぎたチケットは返金できません。
お問い合わせホットライン：02-25815123
Line：カスタマーサービス：@ 845izxyb

Additional Ticket Rules

1. When boarding a Hop-on Bus route different from the one originally purchased, passengers must pay the fare difference based on the actual route taken.

2. Expired tickets cannot be refunded.

3. Refund requests must be made through the original purchase channel.
   Service fees vary according to each channel’s regulations.
    

Eligibility for Concession Tickets

• Senior Ticket: Age 65 or above

• Disability Ticket: Persons with disabilities and one necessary companion

• Child Ticket:
  Height 115–150 cm, OR
  Height over 150 cm but under 12 years old

• Penghu County Residents
   

Eligibility for Free Rides

• Children under 115 cm in height, OR
  Height 115 cm and above but under 6 years of age.

• Each paying adult may bring up to two free child passengers.
  Additional children must purchase half-price tickets.